Rumored Buzz on telus billing support

Rumored Buzz on telus billing support

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If our reply resolved your situation, remember to click Settle for as Answer to help Other individuals from the Local community.

Those people agents Doing the job against Telus Gains, in lieu of maintaining the outdated faithful customers they make them go away to search for other provider

Of course I attempted chat and bought connected by using a live man or woman Nonetheless they instructed me I had to simply call. Not sure just what the representatives to the chat can help with.

I'm attempting to renew my Net service once the two yr agreement expired. We also have essential cable which I never use and need to get rid of. It is actually not possible to do this online, and the telephone number for support is quite perfectly hidden. I eventually received it from a reseller. I known as the variety, and listened to AI try out to obtain me to get it done online, but You cannot end utilizing a service on line.

If our reply settled your problem, make sure you click Take as Resolution to assist Many others during the community.

I'd personally also like to learn why this was taken out? Looks stupid that we now need to connect with tech support to accomplish a thing that we did not need the for Beforehand 

I suppose I am just old, but I don't forget a time when you could connect with a company, talk with a human without having sitting on hold for several hours, and actually get customer service. Many thanks Telus for a beautiful customer encounter.

Certainly not the expertise we wish our customers to have. Be at liberty to ship us A personal information and we could discuss our alternatives for getting this resolved in your case.

Resolved conversations is going to be shut and saved for ninety days, and may be accessed during the Information Centre throughout the My TELUS application. 

Telus has messed up on my Invoice several situations within the pastfew months.  Not too long ago by charging me three situations for a convey it back which was presently returned. Then decided to go ahead and adjust 3 of my programs by themselves.  Initial agent I spoke to was excellent and tried not easy to repair The difficulty.  He even contacted loyalty that can help.  They under no circumstances termed.  I made an effort to phone myself and was hold without end so I hung up.  Tried using Yet another agent he explained he would transfer me to loyalty than proceeded to get upset due to the fact I wouldn't allow him to finish the decision when he said he could not transfer me.

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Additionally, I used to be disconnected many periods when seeking to speak with support as well as left on keep without any resolution.

Hi @Ben708 we absolutely value your loyalty with us and we want to assistance. You should regulate your inbox for a concept from us

The TELUS group acknowledges that our operate spans Telus technical support a lot of Territories and Treaty locations and we have been grateful for the normal Information Keepers and Elders that are with us today, anyone who has absent right before us and also the youth that inspire us.

The TELUS team acknowledges that our do the job spans many Territories and Treaty locations and we've been grateful for the traditional Know-how Keepers and Elders who're with us currently, those who have gone ahead of us as well as the youth that encourage us.